LEGAL

ATP Data Services Data Recovery Services Terms and Conditions

The following terms and conditions (“Terms”) govern your ordering, purchase, or receipt of data recovery services (“Services”) provided by ATP Data Services (Netherlands) B.V., with offices at Aalsmeerderweg 283-2, 1432 PM, Aalsmeer, The Netherlands (“ATP”, “we”, “us” or “our”).
Following receipt of a data recovery case submission under these terms, ATP will designate the applicable ATP company and representatives to perform the Services. ATP reserves the right to make changes to these Terms at any time.

Service Efforts and Process:
Here is how our Services work:
1. Pricing: By selecting the applicable media type and quantity on our online page "Services & Pricing", we will provide you with the all-in price for the Services. This price includes any spare parts that may be needed, labor, a new device or service to provide you with your data, return shipping, and any other cost incurred in recovering your data and providing you with access. It does not include cost of shipping your media to our facility.

2. Authorization of Recovery: If you accept the pricing, submit your data recovery request to us along with your credit card information (or other payment method approved by us), and we will apply our existing technology and standard processes and use reasonable efforts to recover your data using our existing technology and processes (which has limitations - not all lost data can be recovered). By submitting your device and payment information, you agree to pay the fee quoted and authorize us to charge your credit card (or other payment method) for such amount. In addition, you understand and agree that your device or media may be sent to any one of our recovery labs around the world at our sole discretion.

3. Successful Recovery Effort: If we are able to successfully recover data, we will notify you using the contact information you have provided to us and charge you. We will not release your data to you until you have paid for the Services and related costs (including, without limitation, applicable service fees, material costs, new media costs, and shipping costs).

4. Shipping of your Device(s): You will be solely responsible of shipping your defective device/media to our facilities. We will be responsible for shipping any media back to you. When applicable, you will be the importer of record and will be solely responsible for import fees, taxes and other associated costs. This applies to both shipping media to our facilities, and for the return shipment.

5. Option for Recovered Data: If applicable, we will return your data to you on an external device such as a USB hard drive or flash drive.

6. Unsuccessful Recovery Effort: If we are unable to recover any data, we will inform you accordingly and refund you for the Services.

7. Return of Original Media: Regardless of the outcome of the recovery work, we will return your original media NOTE: USB external media casings and accessories are removed during the recovery process and are discarded.

8. Disposal of Abandoned Device, Media or Data after 60 Days: Any device, media, or data left with us without full payment after 60 days from the date of our receipt will be disposed of at our discretion; and you release ATP from any obligation of confidentiality related to the device, media, and data.

Service Limitations:
We cannot and do not promise any particular results. We will provide reasonable efforts and the application of our existing technology and standard processes. We do not guarantee that any data will be recovered. Also, our attempt to recover the data may result in damage to the device, media, or data, and may even render any data unrecoverable.

Authorization:
You are authorizing ATP and its employees, agents, and delegates to conduct testing, evaluation, access, recovery attempts and processing of each data storage device or data storage media that you submit to us.

Communications:
All communications relating to your request, including cost estimates and invoices, will be available on our web site in your secure account and sent via e-mail to the address you provide to us.

Legal Rights:
You represent to ATP that you are of the legal age of majority in your state or country of residence. You warrant that you are the legal owner or the authorized representative of the legal owner of the device, media, and data. You warrant that that the data on your device is legal and that you have the unrestricted legal right (a) to send us the device, media, and data; (b) to have the data recovered using the Services; (c) to receive the recovered data; and (d) to agree to these Terms. You will defend and indemnify us (including our directors, officers, employees, and contractors) from any claims or actions relating to the device, media, or data, or your rights or lack of rights thereto.

Confidentiality:
We will protect the confidentiality of your data against unauthorized disclosure using the same degree of care as we use to protect our own confidential information.

Disclaimer of Warranties, Representations and Guarantees:
We perform this Service “as is” with all faults, at your sole risk. We do not extend any express warranties, representations, conditions or guarantees regarding our services or their results, and to the maximum extent permitted by applicable law and subject to any statutory warranties that cannot be excluded, we expressly disclaim all implied warranties, including any implied warranty or condition of merchantability, warranty of fitness for a particular purpose, or warranty of accuracy or completeness.

Limitation of Liability:
We will not be liable for any harm caused, unless you prove that we caused damages intentionally. Without limiting the generality of the foregoing, we will not be liable for the condition, existence, or loss of the data you send us or the data we recover; any loss of revenue, loss of profits, or any indirect, special, incidental, or consequential damages however caused. to the maximum extent permitted by applicable law, this disclaimer shall apply to any and all damages, regardless on the legal theory on which they are asserted (including, without limitation, contract, breach of contract, and tort), and regardless of whether we have been advised of the possibility of loss or damages - unless you prove that ATP caused damages to you intentionally.

Liability Cap:
To the maximum extent permitted by applicable law, the amount of our liability will not exceed the total price you actually pay us for the Services. The essential purpose of this limitation is to limit our liability for performing the Services; this allocation of risk is reflected in our prices. This paragraph will apply notwithstanding any other provisions in this agreement, or the failure of any remedy.

Exclusive Remedy:
Your exclusive remedy for unsatisfactory work or data will be, at our option, additional attempts by us to recover satisfactory data or refund of the amount paid by you. You acknowledge that the price of our Services would be much greater if we undertook more extensive liability.

Use of this Site and Your Account:
By using this site, you are subject to and agree to be bound by the privacy policy and other terms and conditions of this site. Following your first submission, we will establish an account for you. You will be sent a link to log in via e-mail. You agree that you will take reasonable precautions to protect your account against unauthorized use and that you will be fully responsible for any activity on your account, whether authorized or unauthorized. We may terminate or suspend your access to or use of our site, without notice, for any conduct that we believe is disruptive or in violation of any applicable law or our terms and conditions.

Personal Data:
You must provide true, accurate and complete information about yourself as prompted by the request form, including, without limitation, your name, address, e-mail address, telephone number and credit/debit card information, as applicable (collectively, “Personal Data”). You must maintain and promptly update your Personal Data. You acknowledge that we may send you important information and notices regarding your requests by e-mail and that we shall have no liability associated with or arising from you failure to maintain accurate Personal Data.

Terms of Payment:
Payment shall be made by credit/debit card or some other pre-arranged method of payment acceptable to us. Where payment is made by credit/debit card, such payment is subject to the approval of the financial institution issuing the credit/debit card, and we shall not be liable in any way if such financial institution refuses to accept or honor the credit/debit card for any reason.

Sale and Other Taxes:
We will withhold all taxes where we are required to do so by law. You will be responsible for all other applicable taxes not collected by us.

Compliance with Laws:
You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of this site, including without limitation this site’s membership, purchase or return features. ATP may, at ATP’s sole discretion, report actual or perceived violations to law enforcement or appropriate authorities. If ATP becomes aware, through a complaint or otherwise, of any potential or suspected violation of these Terms or the terms and conditions of the site, ATP may (but is not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation ATP may suspend Services to you if you are implicated and/or remove any material from ATP’s servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of these Terms or the terms and conditions of the site could be subject to criminal or civil penalties. You may not assign your rights or obligations under these Terms without ATP’s express written consent.

International Trade Compliance:
The goods licensed or sold, or services provided, through this site, which may include technology and software, are subject to the customs and export control laws and regulations of the European Union and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured or received. Further, under European Union law, such goods may not be sold, leased or otherwise transferred to restricted countries, or used by a restricted end-user or an end-user engaged in activities related to weapons of mass destruction including, without limitation, activities related to designing, developing, producing or using nuclear weapons, materials, or facilities, missiles or supporting missile projects, or chemical or biological weapons. You acknowledge you are not a restricted end-user or involved in any of the restricted activities above, and that you will comply with and abide by these laws and regulations. ATP reserves the right to refuse service to or the return of any storage devices that have been determined to violate these regulations.

Dispute Resolution:
The parties will attempt to resolve any dispute related to the Services through good faith negotiation. To the extent permitted by applicable law, if the parties are unable to resolve the dispute through good faith negotiation, then the dispute will be submitted to final and binding arbitration with the Netherlands Arbitration Institute (NAI) or the International Chamber of Commerce (ICC). Each party will bear their own costs in arbitration. Both parties waive their rights to a jury trial. All proceedings will take place in The Netherlands. The laws of The Netherlands will exclusively govern our provision of the Services, without regard to Dutch conflicts of laws rules. You consent to the exclusive jurisdiction of the courts located in The Netherlands.
Both parties waive their rights to a jury trial.

Severability:
If any provision of these terms and conditions is held invalid, illegal or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law and the validity, legality and enforceability of the remaining provisions shall not be affected thereby.

Legal Effect:
These terms and conditions describe certain legal rights. You may have other rights under applicable law. These terms and conditions do not change your rights under applicable law if such laws do not permit these terms and conditions to do so.

以下为机器中文翻译旨在帮您更好的了解以上内容，如有出入以英文原文为准。

ATP数据服务数据恢复服务条款与条件

前言

以下条款与条件（“条款”）规定了您订购、购买或接收ATP数据服务有限责任公司（办公地址：6525 N Meridian Avenue, Ste 150, Oklahoma City, OK 73116，以下简称“ATP”、“我们”或“我们的”）提供的的数据恢复服务（“服务”）的条件。

在收到根据本条款提交的数据恢复案件后，ATP将指定适用的ATP公司和代表来执行服务。ATP保留随时更改本条款的权利。

服务努力和流程

我们的服务运作方式如下：

提交您的设备进行评估评估费用和努力：在支付不可退还的评估费（如有）后，您可以向我们提交您的数据存储设备或媒体，我们将尽合理努力确定您的数据存储设备或媒体上的任何数据是否可以使用我们的现有技术和流程进行恢复（其具有局限性 - 并非所有丢失的数据都可以恢复）。
成本估算：通过回答有关您数据存储设备的几个问题或致电我们，我们将为您提供实际恢复工作和服务的成本估算。
授权恢复：如果您接受成本估算，并向我们提交您的数据存储设备或媒体以及您的信用卡信息（或我们批准的其他付款方式），我们将应用我们的现有技术和标准流程，并尽合理努力恢复您的数据。通过提交您的设备和付款信息，您同意支付报价的费用，并授权我们在成功恢复数据的情况下向您的信用卡收取该金额。此外，您理解并同意，您的设备或媒体可能会根据我们的自行决定发送到我们全球任何一个恢复实验室。在适用的情况下，您将成为进口商，并全权负责进口费用、税款和其他相关费用。
成功恢复努力：如果我们能够成功恢复数据，我们将使用您提供给我们的联系信息通知您并向您收费。在您支付服务和相关费用（包括但不限于适用的服务费、材料费、新媒体费和运费）之前，我们不会向您发布您的数据。
我们将在外部驱动器上将您的数据返回给您，该驱动器的存储容量可以处理您恢复的数据的大小。我们不保证更换相同的驱动器。
恢复失败：如果我们无法恢复任何数据，我们将相应通知您，并且不会向您收取除不可退还的评估费以外的服务费用。
原始媒体的退回：无论恢复工作结果如何，如果您希望退回原始数据存储设备，我们将根据要求这样做。注意：USB 外置硬盘设备的媒体外壳在恢复过程中被移除并丢弃。
60 天后废弃设备、媒体或数据的处理：自我们收到之日起 60 天后，任何未经全额付款的设备、媒体或数据将由我们自行决定处理；您免除 ATP 对设备、媒体和数据的任何保密义务。

服务限制

我们不能也不承诺任何特定结果。我们将提供合理的努力和应用我们的现有技术和标准流程。我们不保证可以恢复任何数据。此外，我们尝试恢复数据的行为可能会损坏设备、媒体或数据，甚至可能导致任何数据无法恢复。尽可能在将数据提交给我们之前备份任何可用数据。

授权

您授权 ATP 及其员工、代理人和代表对您提交的每个数据存储设备或数据存储媒体进行测试、评估、访问、恢复尝试和处理。

沟通

与您的请求相关的所有通信，包括成本估算和发票，将在我们的网站上的安全帐户中提供，并通过电子邮件发送到您向我们提供的地址，除非您书面要求通过常规邮件接收此类通信。

法律权利

您向 ATP 表示您已达到您所在州或国家/地区的法定成年年龄。您保证您是设备、媒体和数据的合法所有者或合法所有者的授权代表。您保证您的设备上的数据是合法的，并且您拥有不受限制的合法权利（a）向我们发送设备、媒体和数据；（b）使用服务恢复数据；（c）接收恢复的数据；（d）同意本条款。您将保护我们（包括我们的董事、官员、员工和承包商）免受与设备、媒体或数据或您的权利或缺乏权利相关的任何索赔或诉讼。

保密

我们将使用与保护我们自己的机密信息相同的谨慎程度来保护您的数据的机密性。

免责声明

我们“按原样”提供此服务，存在所有缺陷，由您自行承担风险。我们不提供有关我们的服务或其结果的任何明示保证、陈述、条件或担保，并且在适用法律允许的最大范围内并受任何不可排除的法定保证的约束，我们明确否认所有默示保证，包括任何默示保证或适销性条件、特定用途适用性保证或准确性或完整性保证。

责任限制

除非您证明我们故意造成损害，否则我们对任何造成的损害不承担责任。在不限制前述内容的一般性的情况下，我们不对您发送或我们恢复的数据的状况、存在或丢失；任何收入损失、利润损失或任何间接、特殊、附带或后果性损害负责，无论其如何引起。在适用法律允许的最大范围内，本免责声明适用于任何和所有损害，无论其依据何种法律理论提出（包括但不限于合同、违反合同和侵权），无论我们是否已被告知损失或损害的可能性 - 除非您证明 ATP 故意对您造成损害。

责任上限

在适用法律允许的最大范围内，我们的责任金额不超过您实际向我们支付的服务总价。该限制的主要目的是限制我们履行服务的责任；这种风险分配反映在我们的价格中。本段适用于本协议中的任何其他规定或任何补救措施的失败。

专属补救措施

您对不满意工作或数据的唯一补救措施是，由我们选择，我们进一步尝试恢复满意的数据或退还您支付的金额。您承认，如果我们承担更广泛的责任，我们的服务价格会高得多。

本网站的使用和您的帐户

通过使用本网站，您受本网站的隐私政策和其他条款和条件的约束并同意受其约束。在您首次提交后，我们将为您建立一个帐户。您将通过电子邮件收到用户名和密码。您同意您将采取合理预防措施保护您的帐户免遭未经授权的使用，并且您将对您的帐户上的任何活动（无论是授权的还是未经授权的）承担全部责任。我们可能会在未经通知的情况下终止或暂停您访问或使用我们的网站，对于我们认为具有破坏性或违反任何适用法律或我们的条款和条件的任何行为。

个人数据

您必须提供关于您自己的真实、准确和完整的个人信息，包括但不限于您的姓名、地址、电子邮件地址、电话号码和信用卡/借记卡信息（统称“个人数据”）。您必须维护并及时更新您的个人数据。您承认我们可能会通过电子邮件向您发送有关您的请求的重要信息和通知，并且对于您未能维护准确的个人数据而导致的任何责任，我们概不负责。

付款条款

付款应通过信用卡/借记卡或我们接受的其他预先安排的付款方式进行。如果通过信用卡/借记卡付款，则此类付款须经发行信用卡/借记卡的金融机构批准，如果该金融机构因任何原因拒绝接受或认可信用卡/借记卡，我们概不承担任何责任。

销售和其他税款

凡法律要求我们代扣代缴的税款，我们将代扣代缴。您将负责所有其他未由我们征收的适用税款。

遵守法律

您同意遵守所有适用的法律、法规、法令以及有关您使用本网站的规定，包括但不限于本网站的会员资格、购买或退货功能。ATP可以自行决定向执法机构或适当当局报告实际或感知到的违法行为。如果ATP通过投诉或其他方式获悉任何可能或涉嫌违反本条款或本网站条款和条件的行为，ATP可以（但没有义务）进行调查以确定涉嫌违法的性质和程度以及适当的执法行动，在此期间，如果涉及到您，ATP可能会暂停向您提供服务和/或从ATP的服务器上删除任何材料。您同意充分配合任何此类调查。您承认违反本条款或本网站条款和条件可能会受到刑事或民事处罚。未经ATP明确书面同意，您不得转让您在本条款下的权利或义务。

国际贸易合规

通过本网站许可或出售的商品或提供的服务（可能包括技术和软件）受美国的海关和出口管制法律法规的约束，也可能受产品制造或接收所在国家/地区的海关和出口法律法规的约束。此外，根据美国法律，此类商品不得出售、出租或以其他方式转让给受限制的国家，或被受限制的最终用户或从事与大规模杀伤性武器有关活动的最终用户使用，包括但不限于与设计、开发、生产或使用核武器、材料或设施、导弹或支持导弹项目、或化学或生物武器有关的活动。您承认您不是受限制的最终用户，也不参与任何上述受限制的活动，并且您将遵守并遵守这些法律法规。ATP保留拒绝向违反这些规定的任何存储设备提供服务或退还任何存储设备的权利。

争议解决

双方将尝试通过诚信谈判解决与服务相关的任何争议。在适用法律允许的范围内，如果双方无法通过诚信谈判解决争议，则该争议将提交给司法仲裁和调解服务（“JAMS”）进行最终和具有约束力的仲裁。每一方将承担自己的仲裁费用。双方均放弃陪审团审判的权利。所有诉讼程序将在美国俄克拉荷马州奥克拉荷马县进行。俄克拉荷马州的法律将排他地管辖我们提供的服务，而不考虑俄克拉荷马州的法律冲突规则。您同意服从位于美国俄克拉荷马州奥克拉荷马县法院的专属管辖权。

可分割性

如果本条款和条件的任何规定被认定为无效、非法或不可执行，则该规定应在适用法律允许的最大范围内执行，并且其余规定的有效性、合法性和可执行性不受影响。

法律效力

这些条款和条件描述了某些法律权利。您可能根据适用法律拥有其他权利。如果这些法律不允许这些条款和条件这样做，则这些条款和条件不会改变您根据适用法律享有的权利。

翻译到此结束。