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ATP Data Services Data Recovery Services Terms and Conditions
The following terms and conditions (“Terms”) govern your access, use, and receipt of data recovery services (“Services”) which are made available by ATP Data Services LLC, with offices at 611 Hundred Oaks Drive STE 140, Edmond, OK, 73013, USA, and its affiliated companies (“ATP”, “we”, “us” or “our”). Following receipt of a Services request under these terms ATP will designate the applicable company representatives to perform the Services. By creating an account or using the Services, you represent that you are of legal age and capable of forming a binding contract with ATP. If you are accepting these Terms on behalf of a company or other entity, then you represent that you are an agent of that company or entity, authorized to agree to these Terms on behalf of that company or entity, and in that case, “You” refers to your company or entity. ATP reserves the right to make changes to these Terms at any time.
By using the ATP website, you are subject to and agree to be bound by the privacy policy found at https://www.atpdataservices.com/seagate/privacy-po... and https://www.atpdataservices.com/seagate/terms/ (“Terms of Use”) each of which are hereby incorporated by reference.
Submit Your Device for Services: If “You” are in need of Services, “You” can submit a Services request at our website (https://www.atpdataservices.com/Seagate/), by providing accurate information about “You”, your device, and subject to restrictions sending us your device for Services. We will use reasonable efforts to determine whether any data on your data storage device or media is recoverable using our existing technology and processes (which has limitations - not all lost data can be recovered).
Cost Estimate: By answering a few questions about your data storage device, “You” will enable us to provide you with a cost estimate, as applicable, for the actual recovery work and Services. Your credit card information (or other ATP approved payment method) will be required to cover fees quoted for the Services in the Cost Estimate. By submitting payment information, “You” agree to pay the applicable fee quoted and authorize us to charge your credit card (or other payment method) for such amount if we are to successfully recover your data.
Authorization of Recovery: If “You” are confirmed by ATP as eligible, “You” will be provided instructions for submitting your data storage device or media to us along with your information, and upon receipt of your device (per our instructions) we will apply our existing technology and standard processes and use reasonable efforts to recover your data. By submitting your device and information, “You” authorize ATP to apply recovery efforts to your device. In addition, “You” understand and agree that your device, media, and stored data may be sent to any one of our recovery labs around the world in our sole discretion. When applicable, “You” will be the importer of record and will be solely responsible for import fees, taxes and other associated costs.
Successful Recovery Effort: If we are able to successfully recover data, we will notify “You” using the contact information “You” have provided to us. We reserve the right to hold the release of recovered data to you until “You” have paid the quoted amounts in the Cost Estimate due (including, without limitation, any applicable service fees, material costs, media costs, shipping, and return customs clearance costs).
Recovered Data: If applicable, we will return your recovered data to “You” on a storage device. ATP reserves the right to select the device type and storage capacity of the device necessary to return all recovered data unless otherwise specified in the Cost Estimate.
Unsuccessful Recovery Effort: If we are unable to recover any data, we will inform “You” accordingly and “You” will not be charged for the Services (excluding any non-refundable fees communicated to “You” at the time of your Services request). As is required, ATP may contact “You” in the event there is some data recovered (although not enough to deem the Recovery Effort “successful”), ATP may contact “You” and provide “You” with options in such circumstances.
Return of Original Media: ATP shall not return the media/device submitted for Services unless specifically requested in the Cost Estimate. Additional shipping costs may apply.
Return Shipping: ATP will ship “You” the external storage device with your recovered data, and your original media submitted (if so requested) to the shipping address “You” provide per Incoterms 2020 CPT.
Disposal of Abandoned Device, Original Media or Data after 30 Days: Any device, media, or data left with us (including as undeliverable to the address provided by “You”) after 30 days from the date of our last contact with “You” will be disposed of at our discretion; and “You” release ATP from any and all liability related to the device, media, and data.
We cannot and do not promise any particular results. We will provide reasonable efforts and the application of our existing technology and standard processes. We do not guarantee that any data will be recovered. “You” acknowledge that our attempt to recover the data may result in damage to the device, media, or data, and may even render any data unrecoverable. “You” agree to back up the data on your device before submitting it to us (if possible). “You” agree that ATP will have no liability whatsoever resulting from damage to the original device or data in the performance of the Services.
“You” are authorizing ATP and its employees, agents, and delegates to conduct testing, evaluation, access, recovery attempts and processing of each data storage device or data storage media that “You” submit to us.
All communications relating to your request, will be sent via e-mail to the address “You” provide to us unless “You” request, in writing, to receive such communications via regular mail.
“You” represent to ATP that you are of the legal age of majority in your state or country of residence. “You” warrant that you are the legal owner or the authorized representative of the legal owner of the device, media, and data. “You” warrant that that the data on your device is legal and that you have the unrestricted legal right to: (a) send us the device, media, and data; (b) have the data recovered using the Services; (c) receive the recovered data; and (d) agree to these Terms. “You” further warrant that (i) the data stored on the device is not subject to any export control law or requirement that prohibits or prevents the transfer of the data from “You” to ATP, or subject to any restrictions or controls imposed under a military or defense security program (for example, without limiting the forgoing, the U.S. International Traffic in Arms Regulations); and (ii) possession or access of the data does not require ATP to obtain or hold any special or specific security clearance issued by any government, including its agencies or departments (for example, without limiting the forgoing, security clearances issued under the United States National Industrial Security Program). “You” will defend and indemnify us (including our directors, officers, employees, and contractors) from any claims or actions relating to the device, media, or data, your rights or lack of rights thereto, and your breach of the representations and warranties in these Terms.
We will use reasonable efforts to protect the confidentiality of your data against unauthorized disclosure using the same degree of care as we use to protect our own confidential information. “You” agree to protect any ATP confidential information received in connection with the Services (such as, pricing, technical, or other business information) as set forth in the Terms of Use.
“Your Data” is all data that you (or your affiliates, agents or authorized users) provide to ATP through or in connection with the Services, including text, software, sound, video, images, and Personal Data. The storage, processing, and transmission of Your Data is an essential feature of the Services. You consent to ATP and its contractors, and affiliates, collecting, storing, processing, and transmitting Your Data to perform the Services.
We agree to treat your Personal Data according to the Privacy Policy referenced above.
When “You” contact us to request the Services, you must provide true, accurate and complete information about yourself as prompted by ATP support or the Service request form, including, without limitation, your name, address, e-mail address, telephone number and credit/debit card information, as applicable (collectively, “Personal Data”). “You” must maintain and promptly update your Personal Data. “You” acknowledge that we may send you important information and notices regarding your requests by e-mail and that we shall have no liability associated with or arising from your failure to maintain accurate Personal Data.
When “You” submit your data storage device to us to carry out the Services, “You” acknowledge that such device may contain Personal Data which ATP may have access to while performing the Services. ATP will endeavor to protect and keep confidential such Personal Data while performing the Services.
ATP will typically perform the recovery Services in a recovery lab at the location to which you send your device. As a global company, we may elect to service your device in any of our global recovery labs. To the extent ATP needs to send your device to one of our recovery labs in another country, ATP may transfer any Personal Data which may be stored on your device. To the extent it is required to do so under applicable privacy law, ATP will protect such transfers of Personal Data by using internal contractual arrangements, and to the extent required to do so, implement appropriate safeguards to ensure that any Personal Data contained on your device continues to be protected.
If we are unable to recover Your Data (including Personal Data), then your device and any Personal Data contained therein will be disposed of in accordance with paragraph 9. Disposal of Abandoned Device, Media or Data after 30 Days referenced above, and in accordance with our secure erase policy. To the extent a third-party vendor is engaged to dispose of your unrecoverable device, such vendor will delete/erase the Personal Data contained on your device securely, and at all times acting on behalf of ATP.
ATP has adopted a written security policy that includes administrative, technical, and physical safeguards that are intended to protect Your Data from unauthorized access and use, and will use reasonable measures to protect the security, integrity, and availability of the Services; however, any connection to the Internet or shipping the device through third parties provides the opportunity for unauthorized third parties to circumvent any precautions and gain access to Your Data. ATP cannot and does not guarantee the privacy, security, or authenticity of any information transmitted over or stored on the Services. Unless authorized by ATP, “You” shall encrypt any of Your Data that is subject to specific legal requirements or safeguards regarding security or privacy before transferring it to or using it with the Services.
We perform this Service “as is” with all faults, at your sole risk. We do not extend any express warranties, representations, conditions or guarantees regarding our services or their results, and to the maximum extent permitted by applicable law and subject to any statutory warranties that cannot be excluded, we expressly disclaim all implied warranties, including any implied warranty or condition of merchantability, warranty of fitness for a particular purpose, or warranty of accuracy or completeness.
We will not be liable for any harm caused, unless you prove that we caused damages intentionally. Without limiting the generality of the foregoing, we will not be liable for the condition, existence, or loss of the data you send us or the data we recover; any loss of revenue, loss of profits, or any indirect, special, incidental, or consequential damages however caused. “You” agree that the Services are provided on a commercially reasonable efforts basis using available technology at ATP professional discretion, and ATP will not be responsible for costs incurred for third party data recovery efforts. To the maximum extent permitted by applicable law, this disclaimer shall apply to any and all damages, regardless on the legal theory on which they are asserted (including, without limitation, contract, breach of contract, and tort), and regardless of whether we have been advised of the possibility of loss or damages - unless you prove that ATP caused damages to you intentionally.
To the maximum extent permitted by applicable law, the amount of our liability will not exceed the total price you actually pay us for the Services. The essential purpose of this limitation is to limit our liability for performing the Services; this allocation of risk is reflected in our pricing for the Service. This paragraph will apply notwithstanding any other provisions in these Terms, or the failure of any remedy.
Your exclusive remedy for unsatisfactory work or data will be, at our option, additional attempts by us to recover satisfactory data or refund of the amount paid by “You” minus any non-refundable fees. “You” acknowledge that the price of our Services would be much greater if we undertook more extensive liability.
Some laws and countries do not allow the exclusion of implied warranties, or disclaimers or limitations of liability for incidental or consequential damages or willful misconduct or gross negligence; the limitations of liability and disclaimers in these Terms will apply only to the extent permitted by applicable law.
Any payment shall be made by credit/debit card or some other pre-arranged method of payment acceptable to us. Where payment is made by credit/debit card, such payment is subject to the approval of the financial institution issuing the credit/debit card, and we shall not be liable in any way if such financial institution refuses to accept or honor the credit/debit card for any reason.
We will withhold all taxes where we are required to do so by law. “You” will be responsible for all other applicable taxes not collected by us.
“You” agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of this site, including without limitation this site’s membership, purchase or return features. ATP may, in ATP’s sole discretion, report actual or perceived violations to law enforcement or appropriate authorities. If ATP becomes aware, through a complaint or otherwise, of any potential or suspected violation of these Terms or the terms and conditions of the site, ATP may (but is not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation ATP may suspend Services to you if you are implicated and/or remove any material from ATP’s servers. “You” agree to cooperate fully with any such investigation. “You” acknowledge that violations of these Terms or the terms and conditions of the site could be subject to criminal or civil penalties. “You” may not assign your rights or obligations under these Terms without ATP’s express written consent.
The goods licensed or sold, or services provided, through this site, which may include technology and software, may be subject to the customs and export control laws and regulations of the U.S. and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured or received. Under U.S. law, such goods or services may not be transferred to: (a) destinations subject to comprehensive embargoes (including the Crimea and other occupied territories of Ukraine, Russia, Cuba, Iran, North Korea, and Syria), (b) restricted end-users (as identified on U.S. Consolidated Screening List available at https://www.trade.gov/consolidated-screening-list) or (c) restricted end-uses (as identified in 15 CFR Part 744). You acknowledge you are not located in an embargoed destination, and not a restricted end-user or involved in any of the restricted end-uses, and that you will comply with and abide by these laws and regulations. ATP reserves the right to refuse service to or the return of any storage devices that have been determined to violate these regulations.
The Services are not available in all countries. ATP is unable to provide the Services to customers in the following countries: restricted or embargoed countries stated in the International Trade Compliance section, and additional countries that ATP may specify from time to time. You may request additional information from the ATP representative assisting with your submission.
The parties will attempt to resolve any dispute related to the Services through good faith negotiation. If the parties are unable to resolve the dispute through good faith negotiation, then the dispute will be submitted to final and binding arbitration with the arbitration facility identified below for the applicable territory; facilities are listed in order of descending precedence should any dispute involve more than one territory: (a) American Arbitration Association (www.adr.org) facility in San Jose, California, for disputes arising out of the Americas; (b) International Arbitration Center in Amsterdam, The Netherlands for disputes arising out of EMEA; and (c) Singapore International Arbitration Centre in Singapore for disputes arising out of APAC. Each party will bear their own costs in arbitration. The arbitration will be administered pursuant to the arbitrator’s commercial arbitration rules (except where applicable mandatory law dictates that consumer arbitration rules shall apply) as modified by these arbitration provisions. If there is a conflict between the arbitrator’s rules and the arbitration provisions in these Terms, the conflicting term in these Terms will control. Both parties waive their rights to a jury trial and to collective relief. All proceedings will take place in the venue set forth in the table below.
If any provision of these terms and conditions is held invalid, illegal or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law and the validity, legality and enforceability of the remaining provisions shall not be affected thereby.
These terms and conditions describe certain legal rights. “You” may have other rights under applicable law. These terms and conditions do not change your rights under applicable law if such laws do not permit these terms and conditions to do so.
ATP 数据恢复服务条款(中文译本)
(本中文译本仅供参考,如与英文原文存在出入,以英文原文为准)
以下条款(合称“本条款”)规范您访问、使用以及接收由ATP Data Services LLC(办公地址:美国俄克拉荷马州埃德蒙市Hundred Oaks Drive 611号140室,邮编73013)及其关联公司(下称“ATP”“我方”“我们”)提供的数据恢复服务(下称“服务”)。收到依据本条款提交的服务申请后,ATP将指定对应公司代表执行服务。您注册账户或使用本服务,即表明您已达到法定成年年龄,具备与ATP订立有约束力合同的民事行为能力。若您代表某公司或其他主体接受本条款,则您声明您系该主体授权代理人,有权代表该主体同意本条款;在此情形下,“您”即指该主体。ATP保留随时修改本条款的权利。
使用ATP网站,即表示您同意受以下隐私政策及使用条款约束:https://www.atpdataservices.com/seagate/privacy-po... 与 https://www.atpdataservices.com/seagate/terms/(合称“使用条款”),上述文件均并入本条款。
提交设备申请服务:如您需要本服务,可在我方网站(https://www.atpdataservices.com/Seagate/)提交服务申请,提供您及设备的准确信息,并在符合限制条件的前提下向我方寄送设备。我方将运用现有技术及流程,尽合理努力判断您存储设备/介质上的数据是否可恢复(该等技术具有局限性:并非所有丢失数据均可恢复)。
成本预估:您回答有关存储设备的若干问题后,我方将视情况向您提供实际恢复工作及服务的成本预估。您需提供信用卡信息(或ATP认可的其他支付方式),用于支付成本预估中载明的服务费用。提交支付信息,即表示您同意支付相应报价金额,并授权我方在成功恢复数据时从您的信用卡(或其他支付方式)扣收该款项。
恢复授权:ATP确认您符合服务资格后,将向您发送提交存储设备/介质及相关信息的指引;我方收到您按指引寄送的设备后,将运用现有技术及标准流程,尽合理努力尝试恢复您的数据。您提交设备及相关信息,即授权ATP对您的设备开展数据恢复工作。此外,您理解并同意:我方有权自行决定将您的设备、介质及存储数据发往全球任一恢复实验室。如适用,您为法定进口商,并须自行承担进口关税、税费及其他相关成本。
成功恢复:若我方成功恢复数据,将使用您预留的联系方式通知您。我方保留暂缓向您交付恢复数据的权利,直至您付清成本预估中载明的到期款项(包括但不限于服务费、耗材费、介质费、运费及回寄清关费)。
恢复数据交付:如适用,我方将使用存储设备向您交付恢复后的数据。除非成本预估另行约定,ATP有权自行选定用于容纳全部恢复数据的设备类型及存储容量。
恢复失败:若我方未能恢复任何数据,将相应通知您,且不向您收取本服务费用(服务申请时已告知您的不可退费用除外)。如恢复出部分数据但尚不足以认定为“恢复成功”,视情况ATP可联系您,并提供相应处理方案供您选择。
原介质返还:除非在成本预估中特别提出申请,ATP不予返还提交的介质/设备;返还时可能产生额外运费。
回寄运输:ATP将把存放恢复数据的外置存储设备,以及您申请返还的原介质,寄送至您提供的收货地址,适用《2020年国际贸易术语解释通则》CPT条款。
30日后闲置设备、介质及数据的处置:自我方最后一次联系您之日起30日后,仍留存于我方处的设备、介质或数据(含寄送至您提供地址但无法投递的情形),我方有权自行处置;您就此免除ATP与该设备、介质、数据相关的一切责任。
我方不承诺特定恢复结果,将运用现有技术及标准流程尽合理努力开展服务,且不保证任何数据均可恢复。您知悉:我方的数据恢复尝试可能造成设备、介质或数据损坏,甚至导致数据永久无法恢复。条件允许时,您应在寄送设备前自行备份数据。您同意,ATP不对服务过程中原设备或原数据产生的损坏承担任何责任。
您授权ATP及其员工、代理人及受托方,对您提交的每一台存储设备/存储介质开展检测、评估、访问、数据恢复尝试及处理工作。
与您申请相关的全部通知将发送至您预留的电子邮箱;除非您书面要求采用平邮方式接收通知。
您向ATP声明,您已达到居住国/州法定成年年龄。您保证您是设备、介质及数据的合法所有权人或合法所有权人的授权代表。您保证设备内数据合法,且您拥有不受限制的合法权利:(a)向我方寄送设备、介质及数据;(b)通过本服务恢复数据;(c)接收恢复后的数据;(d)同意本条款。
您进一步保证:(i)设备内存储的数据不受任何禁止或限制您向ATP传输该等数据的出口管制法律或要求的约束,亦不受军工或国防安全项目项下任何限制或管制的约束(例如,但不限于,美国《国际武器贸易条例》);且(ii)持有或访问该等数据,无需ATP取得任何政府及其机关或部门颁发的特殊或特定安全许可(例如,但不限于,美国《国家工业安全计划》项下颁发的安全许可)。
因设备、介质、数据、您的权属瑕疵或您违反本条款项下声明与保证而引发的任何索赔或诉讼,您将为我方(含董事、高管、员工及外包商)抗辩并赔偿我方损失。
我方将采用与保护自身保密信息同等的审慎标准,尽合理努力保护您的数据不被未经授权披露。您同意按照使用条款要求,对因本服务获取的ATP保密信息(如定价、技术及其他商业信息)予以保密。
“您的数据”指您(或您的关联方、代理人或授权用户)通过本服务或以与本服务相关方式向ATP提供的全部数据,包括文字、软件、音频、视频、图像及个人信息。存储、处理及传输您的数据是本服务的基本功能。您同意ATP及其外包商、关联主体为执行本服务收集、存储、处理及传输您的数据。
我方同意按照上述隐私政策处理您的个人信息。
您联系我们申请服务时,应当按ATP客服或服务申请表的提示提供关于您的真实、准确、完整的信息,包括但不限于您的姓名、地址、电子邮箱、电话号码及信用卡/借记卡信息(合称“个人信息”)。您必须维护并及时更新您的个人信息。您知悉,我方可能通过电子邮件向您发送关于您申请的重要信息及通知;因您未能维护准确个人信息而引发或相关的责任,我方概不承担。
您向我方提交存储设备以执行服务时,您知悉该设备可能包含个人信息,ATP在执行服务过程中可能访问该等信息,并将在服务过程中尽力保护及保密该等个人信息。
ATP通常会在您寄送设备所在地的恢复实验室执行恢复服务。作为全球化机构,我方可能选择在全球任一恢复实验室处理您的设备。如ATP需将您的设备转送至位于其他国家的实验室,ATP可能传输设备上存储的任何个人信息。在适用隐私法要求的范围内,ATP将通过内部合同安排保障该等个人信息的传输,并按需采取适当安全措施,确保设备上包含的个人信息持续受到保护。
若我方无法恢复您的数据(含个人信息),您的设备及其中的任何个人信息将按照上文第9条“30日后闲置设备、介质及数据的处置”及我方安全擦除政策予以处置。若委托第三方服务商处置您无法恢复的设备,该服务商将以ATP名义,全程对设备上包含的个人信息执行安全删除/擦除。
ATP已制定书面安全政策,包含旨在防止您的数据被未经授权访问与使用的管理、技术及物理保障措施,并将采取合理措施保护本服务的安全、完整与可用性。但任何互联网连接或通过第三方承运人寄送设备,均可能使未经授权的第三方有机会规避防护措施并获取您的数据。ATP无法且不保证经由本服务传输或存储的任何信息的隐私、安全或真实性。除非经ATP授权,对于受特定安全或隐私法律要求或保障约束的任何您的数据,您在将其传输给我方或用于本服务前,应先行加密。
本服务按“现状”提供,存在一切瑕疵,由您自行承担风险。我方不对本服务或其结果作出任何明示保证、陈述、条件或担保。在适用法律允许的最大范围内,且不影响任何不可排除的法定保证的前提下,我方明确排除所有默示保证,包括适销性默示保证、特定用途适用性保证以及数据准确或完整保证。
除非您能证明损害系我方故意造成,否则我方不对任何损害承担责任。在不限制前述规定的前提下,我方不对您发送给我方或我方恢复的数据的状态、存在或丢失,以及任何收入损失、利润损失或任何间接、特殊、附带或后果性损害承担责任,无论其成因如何。您同意,本服务基于商业合理努力、由ATP运用现有技术依专业判断提供,且ATP不对第三方数据恢复尝试所产生的费用负责。
在适用法律允许的最大范围内,本免责声明适用于一切损害,无论其依据何种法律理论主张(包括但不限于合同、违约及侵权),亦无论我方是否已被告知该等损失或损害可能发生;除非您能证明损害系我方故意造成。
在适用法律允许的最大范围内,我方责任总额不超过您为本服务实际支付的总价款。本限制的主要目的在于分配履行本服务的风险,该风险分配已体现在本服务的定价中。即使本条款存在任何其他约定或任何救济方式未能实现其目的,本条款依然适用。
针对服务或恢复数据不符合要求,您的唯一救济方式为:由我方选择,再次尝试恢复合格数据,或向您退还已支付款项(扣除不可退费用)。您确认,若我方承担更广泛的责任,本服务定价将大幅提高。
部分法律及司法辖区不允许排除默示保证,或不允许免除或限制附带或后果性损害责任,或免除故意不当行为或重大过失的责任。本条款中的责任限制及免责声明仅在与适用法律一致的前提下生效。
全部款项应以信用卡/借记卡或双方事先约定、我方认可的其他支付方式支付。如以信用卡付款,付款须经发卡金融机构审核批准;如该金融机构因任何原因拒绝接受或承兑该付款,我方概不承担责任。
凡法律要求我方代扣的税款,我方将依法代扣;其余所有税费均由您自行承担。
您同意遵守与您使用本网站相关的全部适用法律、法规、法令及规定,包括但不限于本网站的会员、购买及退货功能。ATP可自行决定向执法机关或主管部门报告已发现或疑似违规行为。如ATP通过投诉或其他方式知悉任何可能或疑似违反本条款或网站使用条款的行为,ATP可(但无义务)开展调查,以确定疑似违规的性质与程度及适当的执法措施;调查期间,如您牵涉其中,ATP可暂停向您提供服务及/或从ATP服务器删除任何资料。您同意充分配合任何此类调查。您知悉,违反本条款或网站使用条款可能受到民事或刑事处罚。未经ATP明确书面同意,您不得转让本条款项下的权利或义务。
通过本网站许可或销售的商品或提供的服务(可能包含技术与软件),受美国海关及出口管制法律法规约束,亦可能受商品制造或接收地所在国海关及出口管制法律约束。根据美国法律,该等商品或服务不得转让至:(a)受全面禁运的目的地(包括克里米亚及乌克兰其他被占领土、俄罗斯、古巴、伊朗、朝鲜及叙利亚);(b)美国综合筛查清单所列的受限最终用户;(c)美国联邦法规汇编第15篇第744部分界定的受限最终用途。
您声明:您不位于禁运目的地,不属于受限最终用户,亦不从事任何受限最终用途,且将遵守上述法律法规。ATP保留拒绝为违反上述管制的任何存储设备提供服务或退还该等设备的权利。
本服务并非在所有国家均提供。ATP无法向国际贸易合规章节所列受限或禁运国家的客户提供服务,且ATP可随时增加额外受限国家。您可向协助您提交申请的ATP代表索取更多信息。
双方应首先尝试通过善意协商解决与本服务相关的任何争议。若双方无法通过善意协商解决争议,则该争议应提交至下述适用于对应区域之仲裁机构进行终局且具约束力的仲裁;若争议涉及多个区域,按下述优先顺序适用:
(a)美洲地区产生的争议:提交美国仲裁协会(AAA,位于加州圣何塞)仲裁;
(b)EMEA区域产生的争议:提交荷兰阿姆斯特丹国际仲裁中心仲裁;
(c)APAC区域产生的争议:提交新加坡国际仲裁中心仲裁。
各方自行承担本方仲裁费用。仲裁应按照仲裁机构的商事仲裁规则管理(除非适用强制性法律要求适用消费者仲裁规则),并受本仲裁条款调整。若仲裁机构规则与本条款仲裁约定冲突,以本条款约定为准。双方放弃陪审团审判及集体救济的权利。全部仲裁程序应在上述指定地点进行。
如本条款任何约定被认定无效、违法或不可执行,该约定应在法律允许的最大范围内执行,其余约定的有效性不受影响。
本条款载明您可享有的某些法定权利。您可能依据适用法律享有其他权利。如适用法律不允许本条款改变您的法定权利,则本条款不改变该等权利。
修订日期:2025年2月13日
This Addendum applies only to customers located in Chinese Mainland. If any provision of this Addendum conflicts with ATP's main Terms and Conditions, this Addendum shall prevail.
Service Provider: Webb Technology Services (Hangzhou) Co., Ltd.
Address: No.199 Yueming Road, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China
服务商:韦布科技服务(杭州)有限公司
地址:中国浙江省杭州市滨江区西兴街道月明路199号
For Chinese Mainland customers, this service shall be governed by the laws of the People's Republic of China. Any dispute arising out of or in connection with this service shall first be settled through amicable negotiation. If negotiation fails, either party may file a lawsuit with the people's court where the Service Provider is located.
针对中国大陆客户,本服务适用中华人民共和国法律。因本服务引起或与本服务相关的争议,双方先行友好协商;协商不成,任意一方均可向服务商所在地人民法院提起诉讼。
Notwithstanding the main terms that original media will not be returned unless specially requested: for Chinese Mainland customers, the original storage media will be returned to you after recovery work is completed. To successfully recover your data, it may be necessary to access the internal workings of your storage device; our engineers may need to remove external casings, and in more severe cases, open the internal assembly to gain access to the storage components. Accordingly, when the original media is returned to you after completion of the evaluation or recovery process, you should expect to see evidence of the steps performed during the recovery attempt. The original enclosure of external drive shall also be returned together with the media. No extra return shipping fee will be charged unless otherwise agreed separately unless shipping cost over 50 CNY.
不受主条款“未特别申请则不返还原介质”约束:中国大陆客户在恢复工作完成后,原始存储介质将予以返还。为成功恢复您的数据,我们可能需要接触存储设备的内部结构:工程师会拆除设备外壳,故障严重时还需开启设备内部腔体以访问存储组件。因此,评估或恢复完成、原介质返还给您时,设备上会留有本次恢复操作对应的相关痕迹。原外壳随同介质一并退回。除非另行单独约定,或者运费超过50元人民币,否则不额外收取回寄运费。
For services performed within mainland China, data processing and transmission shall comply with the Cybersecurity Law, Personal Information Protection Law, Data Security Law and other PRC applicable regulations. Any cross-border transfer of customer data will not be conducted without the customer's separate written consent.
在中国大陆境内开展的服务,数据处理、传输遵守《中华人民共和国网络安全法》《中华人民共和国个人信息保护法》《中华人民共和国数据安全法》及其他中国适用法规。未经客户单独书面同意,不会将客户数据向境外传输。
For Chinese Mainland customers, the arbitration clause in ATP main Terms (SIAC arbitration for APAC) is excluded and shall not apply.
针对中国大陆客户,ATP主条款中亚太区域适用新加坡国际仲裁中心(SIAC)仲裁的约定不予适用。
For Chinese Mainland customers, use of the ATP website shall be governed by the privacy policy and terms of use published at https://atpdataservices.cn/products/pages/privacy-... and https://atpdataservices.cn/products/pages/terms. In the event of any conflict, the Chinese website versions shall prevail for Chinese Mainland customers.
针对中国大陆客户,使用ATP网站受发布于 https://atpdataservices.cn/products/pages/privacy-... 和 https://atpdataservices.cn/products/pages/terms 的隐私政策及使用条款约束。如与主条款存在冲突,针对中国大陆客户以中国网站版本为准。
我司对订单保留审核权。经审核不符合承接条件的(包括但不限于风险订单),我司有权在服务开始前取消订单并全额退款,本订单即告终止。
如果您不在中国大陆请点击查看我们的全球网站
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